Pricing & Refund Policy

1. Clear pricing

The applicable price, currency, billing frequency, included benefits, and whether a transaction renews are displayed before checkout. Taxes or other mandatory charges, when applicable, are shown during checkout.

2. Membership renewals and cancellation

Recurring memberships renew at the interval disclosed at checkout until canceled. You may cancel through the Membership controls or by contacting support. New membership changes are handled through the current checkout; existing Stripe records are preserved only for their remaining paid period. Cancellation stops future renewals and normally leaves access active through the end of the paid billing period. Cancel before the next renewal date to avoid the next charge.

3. Digital funscript purchases

Funscripts are digital products made available shortly after payment. Because digital files cannot be physically returned, completed downloads are generally non-refundable except where the file is defective, materially differs from its description, was purchased through a duplicate charge, or applicable law requires a refund.

4. Requesting a refund

Email truemotionsync@gmail.com with the account email or Discord username, transaction date, amount, purchased item or membership, and the reason for the request. Do not send full card numbers or sensitive identity documents by ordinary email. Requests are reviewed fairly and do not limit any non-waivable consumer rights.

5. Billing errors and unauthorized charges

Contact us promptly if you believe a charge is duplicated, incorrect, or unauthorized. We may ask for limited information needed to locate the transaction and coordinate with the payment provider.